Category Archives: muvee News

You Asked, We Answered: Volume 1

Customer Service 1

Customer Service 1

As an effort to continually improve our Customer Service, we will be starting a series of Frequently Asked Questions and Answers. Our hope is that you will find the solutions to your issues more effortlessly.

Question: Why are my photos overlapping when I use certain Styles on muvee Reveal?


The issue with the photos overlapping each other is related to Intel HD graphics card. Please follow the steps below to rectify the issue:

  1. Kindly uninstall muvee Reveal 11 and styles

    1. Go to ‘Control Panel’ and ‘Programs and Features’. Please uninstall the program in the following order-

      1. muvee Reveal 11

      2. muvee stylePack(if any)

      3. muvee Dolby Addon (if any)

      4. muvee Reveal Runtime

  2. Download the fix from the link below:  ftp://muveeUserMedia:UM12oPLkadtunb9@

  3. Unzip and extract the downloaded file onto your computer (save it to the Desktop)

  4. Open the extracted file and run the following files:

    1. commonmodules.msi

    2. product.msi

  5. Launch muvee Reveal 11 – problem solved!

Introducing the muveeGals: Jasmine and Jade


We’ve added 2 to our team!  They are going to be blogging about their adventures, sharing their travels with us on Facebook, and sharing their video adventures on YouTube. Here is the story of how the muveeGals began their journey! We’re excited to have them as part of our team! Follow them using #muveeGals on Twitter, Facebook and YouTube.

Life is just too short – a phrase that has instigated our crazy family gap year.

We have decided to take a year out of education at the ages of 18 and 16 to travel the world and experience new adventures.  It seems that we are all rushed into life and made to think that speeding ahead into further education or a new job is the best approach, when in fact this isn’t speeding ahead at all.  By working with no breaks, we lose perspective.  It’s like reading a page with no paragraphs, a sentence with no full stops.  It’s so easy to live with our heads down and to follow the masses in this fast paced world.  We just want a year to decide on the best paths for us to take in the future, we believe that to stop and think is the best thing a person could do. The clock will never pause but we can.

The first chapter of our gap year began in our hometown of London, England, where we took a two-month film course at the Met Film School in Ealing, where we learnt about the industry and created our own short film. (PS we are sisters).

The next chapter of our adventure took us to the buzzing city of San Francisco, filled with diverse culture and endless activity, where we are currently living now. We have been spending our time here doing internships in various media agencies to decide on our careers and what we enjoy. That’s how we met muvee!

We have also been travelling around South America for the past few weeks, but we will tell you all about that a little later.

Over the next month we will be saying goodbye to the familiar fog of San Francisco and hello to the unfamiliar heat of India.

The charity, Pratham awaits for us when we arrive in India, where we are making a film for their 20th anniversary. The incredible charity helps women and children in impoverished areas to receive an education. Pratham has reached over 30 million children to date.

We can’t wait to share our adventures and stories with you as they unfold!

 Keep seeking the adventure within you,

Jasmine and Jade, the muveeGals



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